Refund policy

Because our products are custom-made to order, we have specific guidelines regarding returns and refunds.

Returns & Exchanges

We do not accept returns or exchanges for incorrect sizes, colors, or buyer’s remorse. Please double-check product details and sizing charts before placing your order.

Damaged or Defective Items

If your item arrives damaged, misprinted, or defective, we’re happy to help.

• Contact us within 7 days of delivery

• Include clear photos of the issue

• Provide your order number

Once verified, we’ll offer a free replacement or a full refund, depending on the situation.

Lost Packages

If your order appears lost in transit, please contact us. We’ll work with the carrier to resolve the issue.

Refund Processing

Approved refunds are processed back to your original payment method within 5–10 business days, depending on your bank or payment provider.